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TWRGProgramming's avatar
TWRGProgramming
New member | Level 2
6 months ago

Can't share files. "We’ve interrupted your sharing activity" error.

Hello, I work for a company that provides two-way radio programming software downloads for our end-user customer base.  We have multiple links on our Dropbox but only one is giving us an error.  Th...
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TWRGProgramming's avatar
TWRGProgramming
New member | Level 2
6 months ago

Hi Megan,

Thank you for getting back to me so quickly!

This error is brand new today after I tried to re-upload the software from my computer to Dropbox. 

We had previously been getting a different error that showed this and it started last Friday, 7/11:

We're only having the issue with one of our software links, everything else is working.

And no, we didn't receive any emails from Dropbox saying anything at all, it just started happening.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi from me as well, TWRGProgramming!

To get a quicker resolution to your issue, have you tried reaching out to our support team?

They should be able to assist you further.

Please also send us your ticket number, once you have it!

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