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Forum Discussion

jimbillings's avatar
jimbillings
Explorer | Level 4
10 months ago

"Can't upload - your changes conflict with changes made by someone else"

but there is only one user, me. This document hasn't been touched in months. Can someone advise or help fix? Thanks
Error Messages
Microsoft Office
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey jimbillings, thanks for posting here today. 

Can you send me a full screenshot of what you’re seeing exactly on your end, so that I can take a look?

Are you seeing this error on our website or the Dropbox desktop/mobile app? 

Let me know once you have more details.

jimbillings's avatar
jimbillings
Explorer | Level 4
10 months ago

Can you detail how to send this screenshot to you please? It's been very difficult even trying to get the reply window to stay open here. I'm on Android. Thanks

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    You wont be able to do it on a mobile device - it has to be on web to upload screen shot. 

    Can you give more info on what the error is? Where is it happening etc. 

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