Forum Discussion

yasin shngz's avatar
yasin shngz
Explorer | Level 4
2 years ago
Solved

Cant view a folder on my windows pc but i can see it on my macbook

Hi, i am in a shared folder in dropbox. I can view this folder from the webversion, the app on my macbook and the app on my phone. But the application on my windows pc doesnt show this folder. Other ...
desktop
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windows
  • Megan's avatar
    Megan
    2 years ago

    Hey yasin shngz, it seems to be having a period "." which would be an invalid character, and could cause syncing issues. 

     

    Have you tried renaming it, and checking to see if it then syncs locally on the machine? 

yasin shngz's avatar
yasin shngz
Explorer | Level 4
2 years ago

It is the folder on the right side that is not showing on the application for windows pc 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey yasin shngz, it seems to be having a period "." which would be an invalid character, and could cause syncing issues. 

 

Have you tried renaming it, and checking to see if it then syncs locally on the machine? 

  • yasin shngz's avatar
    yasin shngz
    Explorer | Level 4
    2 years ago

    Thanks for the tip, it was the period that blocked it from syncing. Much appreciated!!

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Glad everything is back on track yasin shngz!

       

      I'll see you around. 😎

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