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TPV's avatar
TPV
New member | Level 2
10 days ago

Changing email address in Dropbox Business when sharing a file. Is it normal?

I have noted that if send out a  file share to an employee using their company email account and that employee either saves it to his personal dropbox or to either his desktop or documents file which is set in his personal dropbox account to synchronise across his devices and dropbox that the email address for the invite in the business dropbox account changes to his personal email.

Is this correct and Normal and are their any security settings that prevent this.

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey TPV​ - thanks for bringing this to our attention. 

    This sounds rather strange indeed, so can you please clarify if you're using a team account or an individual one on your end? Also, how exactly are you sharing the file in the first place? Is it through a shared folder, a shared link, or a file transfer perhaps? 

    Any additional information or even screenshots showing the behavior you described would also help! 

     

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