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MarthinGrobler's avatar
MarthinGrobler
Explorer | Level 3
6 years ago

"check your internet connection and try again" When trying to share a file?

Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%.  Working on a Macbook Pro...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey all; thanks for your reports on this.

 

If you're still getting this error when trying to share a folder or file of yours, could you reboot your device(s) and let us know how it goes? 

StormAshwood's avatar
StormAshwood
New member | Level 2
6 years ago

I am having the same issue.

This is the first time I am unable to share a folder with this error.

I have rebooted my computer.

I have tried various internet providers

The time i am waisting on this is costing me time and money. 

I have had to look at an alturnative to keep working with the people i needed to share the folders with.

Syncing files are working fine so it is not a problem with dropbox accessing the internet.

The problem must be a  Dropbox software bug. Please can this be sorted out ASAP or a solution put forard asap

regards

Storm 

 

  • ElSid1's avatar
    ElSid1
    Explorer | Level 3
    6 years ago

    Still have the same issue, at least on my Windows 10 machine ... cannot share

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