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MarthinGrobler's avatar
MarthinGrobler
Explorer | Level 3
6 years ago

"check your internet connection and try again" When trying to share a file?

Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%.  Working on a Macbook Pro...
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SteveMcRory's avatar
SteveMcRory
New member | Level 2
6 years ago
Same issue here. When I use the phone up app, I have no problem. It appears to be just on the desktop. Also it seems like I can share with emails in my address book but outside emails I cannot.
MarkR10's avatar
MarkR10
New member | Level 2
6 years ago

I have the same issue when on the desktop, "check your internet connection and try again".

 

When I go to the web version it simply tells me the person is not part of my dropbox team.  I have never had an issue in the past trying to share files with someone outside of my dropbox team.

 

Please fix this.

 

  • blangela's avatar
    blangela
    New member | Level 2
    6 years ago

     

    I'm having same issue. Have not yet tried to share using web interface. Have rebooted multiple time.

    Please fix ASAP!!!

     

    Bob

    • Ken18's avatar
      Ken18
      New member | Level 2
      6 years ago

      I am having the same issue. Message when I try to share a folder: "check your internet connection and try again".

      I'm using Dropbox on a PC with Windows 10. To try to fix things I deleted Dropbox, then downloaded and reinstalled it. I was able to share folders around two weeks ago, now I can't share with anyone, including myself. Internet connection when tested is working just fine.

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