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MarthinGrobler's avatar
MarthinGrobler
Explorer | Level 3
6 years ago

"check your internet connection and try again" When trying to share a file?

Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%.  Working on a Macbook Pro...
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RicPennell's avatar
RicPennell
Explorer | Level 4
6 years ago

Same issue for me - wanting to share a folder and getting the same error when sharing from the Windows app - however I was able to share from the web version

 

Richard

blangela's avatar
blangela
New member | Level 2
6 years ago

I posted on page 3 that I am having the same issue. But the work around that has been mentioned several times worked for me and it was VERY easy.  So I must say I'm confused by posters saying that this is causing a major road block for them.

The work around is, again, to log into the web interface for Dropbox and share the foldr there.  It took me all of 30 seconds to do so, and most of the 30 seconds was spent seaching for the email address of the person I wanted to share the folder with. Easy peasy.

  • ElSid1's avatar
    ElSid1
    Explorer | Level 3
    6 years ago

    blangela,

    Still needs to be fixed! Work around, using the web interface, did NOT originally work for me. It did today.

    Problem is on Linux and Windows for me, add Mac for others. This is a bug.

    • G1nger0g's avatar
      G1nger0g
      Explorer | Level 3
      6 years ago

      I found that I could share the folder using my phone but not my laptop.  Very strange and certianly nothing to with internet connection!!  

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