Forum Discussion

MarthinGrobler's avatar
MarthinGrobler
Explorer | Level 3
6 years ago

"check your internet connection and try again" When trying to share a file?

Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%.  Working on a Macbook Pro...
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Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey NuggetMagic, Righ is referring to defaulting the app to opening in their Finder. 

 

You can do this by going to the General tab in your desktop app's Preferences (as shown in their screenshot). 

 

You'll find this after clicking on the Dropbox icon, selecting your avatar that's on the top right of the menu, and choosing Preferences. 

 

However, the issue should now be resolved. 

 

Could you check if the issue persists for you and let me know? 

NuggetMagic's avatar
NuggetMagic
Explorer | Level 4
6 years ago
After I did the first part of the original instructions, it seems it is working for me so that's great. I updated my apple mac and I'm wondering if the update removed the access to files got Dropbox.... Worth remembering....

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