"check your internet connection and try again" When trying to share a file?

Same issue for me - wanting to share a folder and getting the same error when sharing from the Windows app - however I was able to share from the web version

Richard

I posted on page 3 that I am having the same issue. But the work around that has been mentioned several times worked for me and it was VERY easy.  So I must say I'm confused by posters saying that this is causing a major road block for them.

The work around is, again, to log into the web interface for Dropbox and share the foldr there.  It took me all of 30 seconds to do so, and most of the 30 seconds was spent seaching for the email address of the person I wanted to share the folder with. Easy peasy.

blangela,

Still needs to be fixed! Work around, using the web interface, did NOT originally work for me. It did today.

Problem is on Linux and Windows for me, add Mac for others. This is a bug.

I found that I could share the folder using my phone but not my laptop.  Very strange and certianly nothing to with internet connection!!  

Has anyone had any luck with resolving this issue?

I am also now having this issue and it's causing a huge roadblock on the project I'm working on. I'm using the desktop app on Mac Mojave and trying to share folders. 

When trying to add person to folder sharing Dropbox 108.4.353 on Mac shows message that user should check Internet connection. There is no problem with Internet - app syncs folders without any problem. I have simetrical FO 600 Mbps Internet.

I am also having this problem.  I have two dropbox accounts and found that my personal account has no problem sharing but my work account (through my university) cannot share.  

I have Windows 10.  I could not share from the dropbox app on my computer nor from the windows interface (right click share from explorer).   I rebooted and the problem remained.  My dropbox app is up to date.  

Based on a prior post, I did manage to share the folder by being logged into dropbox on the web.  Once shared this way, the folders sync as they should. 

The dropbox is otherwise functioning correctly (sync'ing and sharing just fine).   Just can't invite someone to share. 

Please fix this. 

TK

Hey peeps, thanks for your additional reports on this.

If you haven't already, could you submit a ticket to our team from this link, so that they can look into this with you?

Once you do, let us know the ID (eg. #1234567), so that we can pass your comments along.

If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.

Keep us posted!

Looks like I cannot create a support ticket :(.

I use it mostly for e-mail attachments (Thunderbird) and file transfers