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Forum Discussion
JungleT
5 months agoHelpful | Level 6
Consistent 'upload failure' error when uploading videos from the Dropbox app on iOS
Device iPhone SE Operating System/Browser (if using the web) Windows 10
Question or Issue
Within the last week, several times I successfully uploaded large video files from my iPhone to my PC ...
JungleT
5 months agoHelpful | Level 6
Seriously? Hahahahaha.
Dropbox is so badly made now that it just clutters up its working cache with - on my phone >20Gb - of caching for uploads and never cleans it up? And the "Clear cache" in Settings barely touches it either?
Hahahahaha. Hahahaha. En**bleep**tified, much?
- Dell_Dropbox5 months ago
Community Manager
JungleT It's totally understandable you're frustrated with the errors you're getting, but we need a little info from you in order to go through the process of troubleshooting.
Have you tried restarting your machine and reinstalling the Dropbox app?
I know the opening questions may seem pointless, but help us out! :)
- JungleT4 months agoHelpful | Level 6
Could you guys at Dropbox please give up the destructive, wasteful idea that you have to make a second local copy of anything on the phone before you upload it? It is IMMENSELY FRUSTRATING to need twice the size of a long video file available just to be able to get it uploaded and delete it from the phone to maintain free space.
The most elegant programming solution is simply to lock all the files submitted to an upload, releasing the locks as you finish handling each file. Please take that approach.
The very very least that conscientious program design demands is that if you're going to make a copy and it won't fit in the available storage space, you spot that *before you accept the upload and spend hours actioning it until you run into the buffers* like a bunch of **bleep**ing idiots.
And try some more communicative messaging than "Upload failed". Jesus!
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