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JungleT's avatar
JungleT
Helpful | Level 6
5 months ago

Consistent 'upload failure' error when uploading videos from the Dropbox app on iOS

Device iPhone SE Operating System/Browser (if using the web) Windows 10 Question or Issue Within the last week, several times I successfully uploaded large video files from my iPhone to my PC ...
iOS
Mobile
upload
JungleT's avatar
JungleT
Helpful | Level 6
5 months ago

It's understandable if you're making a cache copy of, say, a bunch of photos that have been selected for uploading, so that you don't have to file-lock all the originals until the upload ends.

It's unforgivable if you do so without running a check on available storage space and raising an error if there isn't enough.

It's unforgivable if you're piling up abandoned cached files and never, say, checking on app startup and clearing them out.

Yes, this has been an immensely frustrating experience, because of bad software design.

No files marked on the iPhone for offline availability; yet >20Gb of storage usage for Dropbox; and no way to identify how Dropbox is using that space?  Delete & re-install as a solution?  It's hard to take Dropbox seriously if you act like this.

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