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RiCo67's avatar
RiCo67
Helpful | Level 6
2 years ago

Context menu disappeared from Dropbox app on Win11 build 194.4.6267

Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have availabl...
desktop
sync
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there, RiCo67.

 

One more thing you can try is to verify that the Windows UAC levels are set to default levels. 

 

This can be changed in your Security settings in the control panel. For more information about UAC levels on Windows please see this link.

RiCo67's avatar
RiCo67
Helpful | Level 6
2 years ago

UAC Levels are set to Default...

Anyone can tell me how I can eventually choose what to see or not in those 15 overlay icons on context menu?
Is there any option to choose between them?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey RiCo67, regarding choosing between overlay icons, you might need to check that with Microsoft or the other apps listed there, as we can't know for sure how they're working in regards to that.

     

    But, if you're restarting the computer and the issue still persists, I would suggest reaching out to our support team at this point.

     

    Make sure to give us your ticket number once you have it and if you have any issues opening a ticket, let us know as well.

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