Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
"Copy Dropbox link" option not working on macOS Sequoia 15.1
I use a Basic version of Dropbox. The Quick Actions menu works on my MacBook Pro (2023) running Sonoma 14.7.1 but not on my other MacBook Pro (late 2023) running Sequoia 15.1. Share and Copy Dropbox link do nothing upon right clicks. I appreciate any help in solving this problem.
The final 3R solution worked: I reformatted the hard drive, reinstalled MacOS, and reinstalled Dropbox. It now performs normally.
40 Replies
Replies have been turned off for this discussion
Yes, please.
- Hannah
Dropbox Community Moderator
Thanks!
Just emailed you and I'll see you there.
I replied with a screen video recording.
Having the same problem. I can go to the website and copy a link but there's nothing in the contextual menu at all. Reinstalling did not change anything.
- Nancy
Chris P.23, can you clarify your Dropbox app’s syncing status and app version, as a first step?
App version is showing 213.4.4597. Syncing is fine across two separate Macs running Sequoia v. 15.1.1, an iPhone 15 Pro Max and an iPad Pro running the latest OS. There is simply no drop-down "copy dropbox" contextual menu link as before. I can copy them from the website fine but I used that context menu quite a bit prior.
I have the same app version, and my MacBook Pro runs the same macOS. I still have nine items under the Quick Actions menu, including "Copy Dropbox link," but only "Share..." and "Make online-only" work. I talked with an Apple senior advisor. After observing how the items under Quick Actions worked through a screen-sharing app, he said it was probably a Dropbox app bug. The same problem exists when the Macbook Pro is in Safe mode.
- Megan
Hey Chris P.23 & BasicUser, thanks for letting me know more!
Have you tried uninstalling, and then re-installing the app since you first noticed that?
Can you also try to follow the steps I provided in this thread, and let me know if this helps?
I have not tried re-installing yet. I'm hesitant to do that as I don't want to have anything move or reset preferences. Does the uninstall/reinstall process screw anything up? Is there any risk in just running the installer again, or maybe wait for a newer version?
