Forum Discussion

CJZ's avatar
CJZ
New member | Level 2
3 years ago

'Couldn't copy, but it might be a fluke. Try reloading the page or ask us for help' error

Hi guys,   Our company account has been suffering from a "Copy Link" failure issue for months. The symptom is we can't use the "Copy Link" function. Every time the user inside the enterpr...
dropbox business
Share
shared links
numaan's avatar
numaan
Explorer | Level 3
2 years ago

Is this fixed, because we're also having the same problem here right now. 

@megan have got any solutions for this?

  • WithFeeling's avatar
    WithFeeling
    Explorer | Level 3
    2 years ago
    It’s a nightmare! 😞
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey guys, thanks for posting to our Community! 

       

      Can you give me some additional info, please? 

       

      Do you still notice the same behavior? Have you tried multiple browsers, and also clearing your cache? 

       

      Let me know more! 

      • WithFeeling's avatar
        WithFeeling
        Explorer | Level 3
        2 years ago

        Hey Megan! - Our ticket is - Ticket #23147386:

        Its being looked into by the Advanced Department, so fingers crossed it gets fixed. In response, its on all machines, phones, browsers - for some weird reason my admin account is in a tizz! It just keeps saying there was a problem completing this request..  😞

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!