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silverlaker39's avatar
silverlaker39
Explorer | Level 3
2 years ago

DBox on my Mac is with one email - and just discovered my laptop DBox has my old account linked.

So I took advantage of the Black Friday annual 2TB plan using my new email and on my desktop I set up my folder structure and began populating it with files.   Just launched my laptop a...
desktop
Dropbox Plus
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi silverlaker39, are you certain that you're signing out of the Dropbox desktop application using the steps my colleague suggested?

silverlaker39's avatar
silverlaker39
Explorer | Level 3
2 years ago

Yes, this is wasted my entire work day. I have achieved nothing.

This is not what I want to try to fix. And yes, I have followed all the instructions.

I want a refund on my [Removed as per Community Guidelines]

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    We appreciate the feedback on this matter. Regarding refunds, please could you follow the steps in this article depending on where you purchased the plan from.

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