Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Miggy1234's avatar
Miggy1234
Explorer | Level 3
3 years ago

Delays in syncing after the macOS update

Hello All,    A member of my team is experiencing delay's in 'Syncing' after the latest MacOS update. After update completion the Dropbox dropdown (top of the screen header), still says that the ...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for bringing this to our attention, Miggy1234.

 

Are you referring to a member of a Dropbox Business team?

 

And are you currently reaching out to us from the particular member's Dropbox account?

 

If not, can you please ask them to reply to this thread from their account directly?

 

Thanks in advance.

Miggy1234's avatar
Miggy1234
Explorer | Level 3
3 years ago

Hello Hannah, 

 

- Yes, we are business that uses Dropbox services

 

- Yes, the rest of our team is not experiencing this issue. They've downloaded and are successfully using the newest Dropbox version

 

I appreciate your time! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!