Forum Discussion

kristine_gal's avatar
kristine_gal
Explorer | Level 4
9 years ago
Solved

Desktop app says I'm offline and is connecting all the time, even though there's a connection

Dropbox has stop syncing, yesterday i received a notification that i have to re-install my dropbox. I have re-installed dropbox in my computer but after installation, it says connecting until now. After installation there's a prompt saying that I'm offline even if my internet connection is running. Hoping to hear from you the soonest. Thank you.

  • as1590's avatar
    as1590
    9 years ago

    kristine_gal wrote:

    I've tried to click the "unlink this dropbox" from the dropbox preferences but i was unable to click the button.




    I had the same problem, but I think I managed to solve it in the following way:
    1.-go to preferences
    2.- proxy servers
    and in proxy settings, select "no proxy"

6 Replies

Replies have been turned off for this discussion
  • kristine_gal's avatar
    kristine_gal
    Explorer | Level 4
    9 years ago

    I've tried to click the "unlink this dropbox" from the dropbox preferences but i was unable to click the button.

  • as1590's avatar
    as1590
    New member | Level 2
    9 years ago

    kristine_gal wrote:

    I've tried to click the "unlink this dropbox" from the dropbox preferences but i was unable to click the button.




    I had the same problem, but I think I managed to solve it in the following way:
    1.-go to preferences
    2.- proxy servers
    and in proxy settings, select "no proxy"

  • jaybrothers5559's avatar
    jaybrothers5559
    New member | Level 2
    9 years ago
    Thank you so much.
    With your help, the problem has been resolved.
    I am so happy that with your help I could continue with my work.
    Wish you all the best!
    TQ again
  • emersonluiz's avatar
    emersonluiz
    New member | Level 2
    9 years ago
    Muito obrigado. Estava com o mesmo problema e deu certo sua sugestão!
  • din's avatar
    din
    New member | Level 2
    9 years ago

    same with me... after click "no proxy" then everything back to normal... problem solve... 

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