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Edwin RV's avatar
Edwin RV
New member | Level 2
3 years ago

Documents in my shared folder are not updated

Hello,   I have a shared folder in my Dropbox with my boss. The problem I have is that when I update a document or a database (Excel), or even when I create a new folder and move the documents, m...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there Edwin RV - sorry to hear you're having issues with this.

 

Can you please clarify if your boss is working on a computer via the desktop app, on a mobile device using the mobile app or maybe through a web browser only?

 

Are they able to see your edits in the shared folder if they navigate their account online?

 

Let me know more and we'll take it from there, Edwin. 

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