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Zespo's avatar
Zespo
New member | Level 2
3 years ago

Dropbox app has to re-sync team folder

Hello all,   one of my users is experiencing this error "dropbox has encountered problems joining (team folder) and will have to re-sync your files". it then asks if they want to move it to (Team...
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larskeee's avatar
larskeee
New member | Level 2
3 years ago

Hi Megan,

 

We're experiencing the same issue with multiple users. It looks like there has been an update with the Dropbox Desktop App that triggers this alert.

Have you heard any news on this? 

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey larskeee, sorry to hear about this. 

 

Could it be that you're referring to the update outlined in this Help Center article? 

 

If not, feel free to let us know more so that we can assist further. 

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