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Zespo's avatar
Zespo
New member | Level 2
3 years ago

Dropbox app has to re-sync team folder

Hello all,   one of my users is experiencing this error "dropbox has encountered problems joining (team folder) and will have to re-sync your files". it then asks if they want to move it to (Team...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey James Cain - sorry to hear you had to go through all this. 

 

I just wanted to mention that you can confirm which is your syncing Dropbox folder via the app's preferences under the sync tab, in order to delete the other folders.

 

For future references, in such cases, you can close any open files and restart the app to resolve this error. 

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