Hey pedmunds, thanks a lot fo your ongoing cooperation while you were working with my colleagues!
I’m just going to update this thread for future reference, as other users experiencing this issue may have a look at the solution that worked for you.
Our higher level technician recommended that you rebuild your configuration settings by unlinking and relinking your Dropbox account to your computer. This will restore any settings which may have been changed without affecting or removing your files. Here are the steps to go about with this option:
#1. Right-click the Dropbox icon in the system tray, or menu bar, by the clock.
#2. Click on the :gear: icon & then select "Preferences".
#3. Select the Account tab 👤 .
#4. Click the "Unlink" button in the Account tab.
#5. Your Dropbox will then prompt you to re-enter your account information.
Your account will then take a few moments to re-index your Dropbox folder and sync any pending changes before returning to normal activity. (Extra tip: You may need to restart your device once!)
Cheers!
