Forum Discussion

THX1965's avatar
THX1965
Helpful | Level 6
3 years ago

Dropbox Beta: Files show both icons simultaneously - green circle and cloud-arrow - but are offline

I just moved to Dropbox beta for Mac (the latest version). After the folder successfully showed up in my new location, all files and folders were set to "offline only" - very annoying, but I guess th...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi THX1965 and georgecwbrown! I hope you’re both doing well. 

 

After the Dropbox update for MacOS, the syncing icons you’re seeing are a bit different indeed. If you haven’t done so already, can you please take a look at this Help Center article and let me know if you have any questions afterwards?

georgecwbrown's avatar
georgecwbrown
Explorer | Level 4
3 years ago

Hi Nancy,

 

I know 🙂 I had the green ticks as I had made the files 'available offline' however it also had the 'online only' icon as well. Many of my files had both of the status symbols. However on attempting to open the files it decided to download them again.

 

I don't want to hijack this thread as I've opted out of the beta & resolved my own problem. So I'll hush now 🙂

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