One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
April H.
2 years agoExplorer | Level 3
Dropbox Camera Uploads not syncing to new MacBook
I have a new MacBook Air. I use dropbox as my primary folder and access it both from my desktop mac and my Air. I realized that Camera uploads are not working on my MacBook Air, just on my desktop. I am so confused because I would think they were the same folder. How do I get it to sync? I'm about to be on the road a lot and need everything to be congruent.
- April H.Explorer | Level 3
Also I am using Ventura 13.5.2
- Nancy
Dropbox Staff
Hi April H., I hope you’re doing great!
Can you please follow these steps on your MacBook Air to make sure camera uploads is currently enabled?
If it is, please try turning it off and back on again.
Do your images/videos automatically upload to the “camera uploads” folder now, when connecting your mobile device/camera?
Let me know.
- April H.Explorer | Level 3
I think I did everything you asked, but it's still not working. I have the dropbox icon on my menu bar. I also have a folder called Dropbox that is on both my iMac and my Air. They used to be same, and everything I did on one would show up in the other.
If I go to dropbox folder on my iMac when I'm home, or I go to the dropbox icon in the menu bar on my Air, all my photos show. If I go to the dropbox folder on my Air (not the icon in the menu bar) then the camera uploads is stuck in time back to when I got a new computer.
A
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!