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Dropbox can never finish syncing because one folder is locked by another user.
I cannot remove or edit the two Word files within a locked folder. This folder will never sync with my computer and displays as a constant error message (red cross against the folder's title in MacO...
Dear Hannah
I've tried again with the above solution (going via Powershell) and I managed to use MacOS Terminal to install Homebrew. Once it finished installing, I received the following instruction in Terminal:
Next steps:
- Run these two commands in your terminal to add Homebrew to your PATH:
(echo; echo 'eval "$(/usr/local/bin/brew shellenv)"') >> /Users/benvickers 1/.profile
eval "$(/usr/local/bin/brew shellenv)"
I tried the first command twice, which appeared in Terminal as follows:
Bens-MacBook-Pro-2:~ banbikas$ (echo; echo 'eval "$(/usr/local/bin/brew shellenv)"') >> /Users/benvickers 1/.profile
On both occasions this led to the following message:
-bash: syntax error near unexpected token `1/.profile'
Do you have any idea what this means?
If I can get past this problem, I hope to be able to install Powershell on the Mac (via Homebrew) and then try the solution in the article you shared.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the additional info here.
Just a couple more things I'd like to ask you, banbikas, can you quit the Dropbox app and then try to run the commands, to see if that helps?
Let us know if you still can't remove the folder.
Hi Hannah
I quit Dropbox from the menu bar at the top of the screen and then tried to run the command again in Terminal, but I got the same error message as before.
Ben
- Hannah
Thanks for the update here, Ben, and apologies for the delay.
Can we reach out to you via email, so we can look into this internally a bit more?
- Jay
Thanks, I've sent you an email, please could you reply to it when you get a chance!
