Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Dropbox desktop app slow syncing team wide.
Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed.
We have around 22 TB in Multiple Teamfolders. Has anyone the same Problem?
Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
Thanks a lot techstaff! 👍
40 Replies
Replies have been turned off for this discussion
Dropbox Support send us an debug link:
https://dropbox-debug.com/
as expected, the results are very poor and strongly deviated from the normal stateSame for me. Seems to affect only download-availability, both via desktop app and via Webpage download.
(Ends with "cancelled due to network error")
//edit: Could it be "Germany only" e.g. Frankfurt (FRA) Hub?Can confirm similar problems here in Zurich, Switzerland.
I am able to mitigate a bit by using non-central-european VPN locations (maybe that temporarily helps some of you).
we too. even via web interface. download of a 63 MB takes 44 minutes
Confirmed, thanks a lot for the idea! Despite speeds being affected as a whole, at least we can sync our files and keep working!
(Connected to a US East Coast location)
Doesn't work for us. Upload is still super slow. We're based in Stuttgart, Germany.
Same problem in Italy with Dropbox of our Team.
It's seems like there isn't internet connection but the Speed test it's fast.
I'll hope will work better in few hours.Same with us!
Both Mac and Windows download speeds don't exceed 35kb... Tried multiple computers, networks, even 4g from my phone - doesn't solve the problem.
The Chat Assistance said:
"Regarding the Dropbox website, in order to help me identify the cause of the problem, could you please try the following steps and let me know if they help?
1. Use a different browser like Safari, Mozilla Firefox, or Chrome
2. Clear your browser's cache. You can find instructions for doing so here: wikihow.com/Clear-Your-Browser...
3. Try Incognito Mode or Private Browsing mode. You can find instructions for this here:
-- Chrome: support.google.com/chrome/answ...
-- Firefox: support.mozilla.org/en-US/kb/p...
-- Safari: support.apple.com/kb/PH19216
4. Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser. "
Someone else tried this?
