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Andika Scofield's avatar
Andika Scofield
Explorer | Level 4
3 years ago

Dropbox duplicates a file when copy from iPhone Files app to Dropbox. Why?

Halo, I'm Andi, iOS dev.   I found an issue when creating files to Dropbox, through "Files" in iPhone. When I save my file to Dropbox from my app, sometimes that file will be duplicated.   ...
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Andika Scofield's avatar
Andika Scofield
Explorer | Level 4
3 years ago

hallo Megan 

Yesterday I found again this issue, even when I re-enable and restart my device. What should I do?

I have a related question about Dropbox showing up in the Files app, since when did Dropbox support the Files app on the iPhone?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey FlyingDutch7, can you confirm if you see the same issue, when manually uploading the file to the Dropbox app, using the + button?

  • FlyingDutch7's avatar
    FlyingDutch7
    Explorer | Level 3
    3 years ago
    Hello Hannah, than the file is uploaded as 4MB .JPG iso the duplicated 8MB. Why is That? What is happening

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