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Forum Discussion
Andika Scofield
3 years agoExplorer | Level 4
Dropbox duplicates a file when copy from iPhone Files app to Dropbox. Why?
Halo,
I'm Andi, iOS dev.
I found an issue when creating files to Dropbox, through "Files" in iPhone.
When I save my file to Dropbox from my app, sometimes that file will be duplicated.
...
Walter
Dropbox Community Moderator
3 years agoIf you're on a mobile device, you can try requesting the desktop version of the site to see the button FlyingDutch7
FlyingDutch7
3 years agoExplorer | Level 3
This is a Live Photo uploaded to dropbox as static .jpg image iso 2 second movement as a video should look like.
- Megan3 years ago
Dropbox Community Moderator
Hi FlyingDutch7, I hope you're doing well!
Apologies here, we just double checked with our Team, and the upload of live photos is not an option at this time. We'll share updates on this when available.
Thank you!
- abrech-mt2 years agoNew member | Level 1
It's 2024 - and we are having this issue as well.
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