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Putzy's avatar
Putzy
Helpful | Level 6
6 years ago
Solved

Dropbox files on my M1 Mac take up far more space than on an intel Mac or in the cloud.

So I have a new M1 Mac. With a 2TB SSD and I pay for 2TB of dropbox storage.   According to the app settings on my computer and also when on dropbox.com, I am using 1.57TB of my 2TB plan.   I...
desktop
Dropbox Basic
Space and storage
sync
  • Walter's avatar
    Walter
    6 years ago

    If you still get this after rebooting your computer, the space might be taken up by the cache folder.

     

    Could you check if that's the case here Putzy?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey there Putzy; thanks for posting on our Community and happy Monday!

 

Could you try toggling the “Smart Sync update for Mac” setting to "On" from your account's settings online to see if it improves matters at all?

 

As this setting takes a little time to update in the backend, please wait about 5 minutes, then restart your Dropbox app as follows:

 

1. Click the Dropbox menu in the menu bar of your computer.

2. Click your profile picture or initials.

3. Click Quit Dropbox.

4. Start Dropbox app from the Applications folder or using Spotlight: Press Command + Space bar keys, then type "dropbox" in the Spotlight search and hit return.

 

The Desktop app will then resync your files with the logical size set to zero bytes. This may take some time to complete depending on how many files you have in your Dropbox.

 

I hope this helps!

Putzy's avatar
Putzy
Helpful | Level 6
6 years ago

Who even knew there was such a toggle!!! I've toggled it on, and I will restart Dropbox app in about 10 minutes. Thank you and Stand by!

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