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sclippy08's avatar
sclippy08
Explorer | Level 3
2 years ago

Dropbox folder not showing up at owner's account, after the change?

I am trying to change ownership of DB folders from one person to another.  I invited the new person to the folder and then made them the new owner.  However, when I go to the new person's DB, the fol...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

There should be a reason as to why they're not appearing on their account, as to what that could be, we can't say, since you've entered the correct email address. 

 

Try contacting the support team to see if they can assist on this matter.

sclippy08's avatar
sclippy08
Explorer | Level 3
2 years ago

ok,  thank you for your help

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