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Baris Karapelit's avatar
Baris Karapelit
Explorer | Level 3
2 years ago

Dropbox gives me an error when I tried to upload a high size zip file in the iPad app.

Hello,

 

When I tried to upload a high-dimensional zipper, Dropbox gave an error in the iPad app. Has anyone had a similar problem?

 

9 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Baris Karapelit, let's jump right into this! 

     

    Do you get the error when trying to upload the file using the + icon on your mobile app? 

     

    If you're trying to upload the content a different way, feel free to clarify. 

     

    Let me know more, and we'll take it from there!

  • Baris Karapelit's avatar
    Baris Karapelit
    Explorer | Level 3
    2 years ago

    I'm trying to upload a 300 GB ZIP file to my iPad pro, but I'm getting the error shown in the picture.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Baris Karapelit, sorry to jump in. The error you’re seeing is most likely due to the size of file you’re trying to upload indeed. 

     

    Have you tried to upload a much smaller file? For example, an image file or a document? Does this work properly or do you still get the same error?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    The upload limit would be 350 GB if you're uploading through a web browser and 2 TB for the mobile app Baris Karapelit 

     

    For such large files, we'd recommend doing it via the desktop app.

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