Forum Discussion

gregger59's avatar
gregger59
Explorer | Level 3
2 years ago

Dropbox has quit uploading folders

I am uploading folders via the Dropbox web interface, from my PC running Windows 10.  I have LOTS of open storage space.   It has been working flawlessly for days. I am connected to a high-speed in...
sync
upload
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

How large are the folders in question gregger59? Does this behavior persist with smaller folders or individual files as well? 

gregger59's avatar
gregger59
Explorer | Level 3
2 years ago

Unfortunately, yes, this behavior is the same whether attempting to upload a single smaller file, or an entire folder filled with numerous files. Very frustrating.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for clarifying that for me gregger59 

     

    Is it possible for you to try another network, device or web browser, just for testing purposes? 

    • gregger59's avatar
      gregger59
      Explorer | Level 3
      2 years ago

      Hi again,

       

      I have tried some variations but nothing changed. However, I did find that by zipping the contents of a Windows folder into a single .zip file, and then using the "file" upload feature, I am able to do uploads that way. Something about the file folder structure must be making Dropbox unhappy. FYI.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        I'm glad you found a work-around, but if you'd like to have a further look into this, please let me know and I'll reach out via email gregger59 

         

        Thanks!

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