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Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
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FYI, the Dropbox folder search problem has not come back, in my case. HOWEVER, I’m using a slightly older release of Dropbox, 144.4.4491. My Monterey release is 12.2.1, on a 2021 MBPro.
I'm reluctant to try the later release of Dropbox, naturally, until this phenomenon is understood and fixed.
I’m even MORE reluctant to update Monterey to 12.3! Considering the sequence of events, with the problem appearing in 12.1, disappearing in 12.2, then apparently reappearing in 12.3, it seems evident that the problem is with Monterey, not Dropbox.
- Hi Jay,
I’ll can either start a chat or send an email to support by late this afternoon or tomorrow morning in order for them to investigate.
I’ll shoot for this afternoon. hello
9i have same issue here, spoke to Apple and they suggested reach out t dropbox, and i landed here.
I am installing new apple Monterey 12.3, any experience with this?
hope it will sort it as DP is very useless if not searchable on finder
- Megan
Dropbox Community Moderator
Hey mimiV, welcome to our Community!
What is the app's syncing status and version as we speak?
Also, feel free to send away any screenshots you might have demonstrating the issue. That'll be helpful for us to have a visual too.
Let me know more.
OK. Against my better judgment, I updated MacOS from Monterey 12.2.1 to Monterey 12.3.
Mirabile vistu - I can still search my Dropbox folder from the Finder Search magnifying glass on the folder toolbar. I was really apprehensive, but figured I could always resort to the Dropbox menubar search tool if I had to.
So now, I'm using Monterey 12.3 and Dropbox 144.4.4491, and Finder search is working normally on my MBPro.
I don't know how akmedia got Dropbox v145.3.4888 - I tried to update my copy of the Dropbox app and it will not go beyond 144.4.4491. From what I can tell, that's the lasted stable release of Dropbox. Maybe akmedia mis-typed her/his DB release number?
I am now getting this behavior. Any known solutions?
This makes me want to lobby against anyone using Dropbox at every opportunity.
I chatted with support in Dropbox and they could not help me. I uploaded the relevant screen shots, explained the problem, and they said they couldn't do anything. Very disappointing in a company I've had a relationship with for years.
