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Forum Discussion
robinwn
4 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
185 Replies
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- greg203 years agoNew member | Level 2
Thank you for this fix - resolved searching my Dropbox folder on Monterey 12.6.3
I had initially loaded the local Dropbox folder in and out of Privacy but this only allowed search results to appear in "My Mac" and not in the folder itself.
Re-indexing by dropping the whole hard drive in and out resolved this for me.
Many thanks
Greg
- DottyP3 years agoNew member | Level 2
Thank you for this!!! I was just having this issue and the fix you posted worked like a charm! I added both my drop box folder specifically and my entire Mac hard drive - it's working now!!!
- dan932303 years agoNew member | Level 2
Help! I did this and now I can't even search in Documents. Please reply also to [removed per the Community's Guidelines]
Thanks!
- Walter3 years ago
Dropbox Community Moderator
Hey dan93230, sorry to hear you're having issues with this.
Can you please let us know your device's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar at the moment? - SS2223 years agoExplorer | Level 4
Re-indexing Spotlight worked for me!
Never had an issue with searching DropBox in Finder until the major Dropbox upgrade last week. I spent two hours on Chat, which was a big waste of time and never resolved my issue. I guess a Google search is much better than the lousy support I received from Dropbox. I pay close to $500 per year with my various accounts for my business and expect better service.
Thanks for posting this solution!!
- handgepaeck3 years agoExplorer | Level 4
Hugs & Kisses!
- IgnacioHDZ3 years agoNew member | Level 2
Great tip. Thanks for sharing, I had same issue with an M2 and now it's working 🙂
- TradeMark E.3 years agoNew member | Level 2
Thank you David! I have been dealing with this issue for a day and tried speaking to several Dropbox representatives that just take too long to help. Your tip fixed it in a matter of minutes!
- Chris L.223 years agoExplorer | Level 3
I am having he same issue with v176.4.5108 and OS 12.6.6 .. I am unable to search dropbox through finder.. can someone please assist
- Megan3 years ago
Dropbox Community Moderator
Hey Chris L.22, let's jump right into this!
Since this is quite a long thread, can you clarify and let me know if you've followed any troubleshooting steps mentioned here? I'm asking in order for us to be aligned, and provide you with the next steps.
Keep me posted, thanks!
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