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jeanzbeanz
9 years agoHelpful | Level 5
Dropbox is not uploading or uploading very slowly
I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop.
I moved a load of photos off my phone onto dropbox on my laptop last week and only a handful have uploaded. The icon in my tray says it is syncing 405 files and has 36 minutes left.
It's definitely not a problem with my bandwidth and I have checked the settings to make sure that dropbox isn't set to a low upload speed.
I have tried pausing sync and restarting, I have tried closing dropbox and re-opening. I have also tried restarting my laptop and it uploaded 5 files then stopped again.
I am a pro user and have only used 50% of my available space.
Can anyone help?
- Let me send over some more details and tips to determine the cause!
- For starters, you may have a look here for some steps to adjust your bandwidth locally.
- Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed.
- Also, let me ask you whether you’re in a work or home environment.
- You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
I’ll be following-up here, so please keep me updated in your reply!
214 Replies
Replies have been turned off for this discussion
- Alex P.1310 years agoNew member | Level 1
Just upgraded to Pro.
Getting stable 150 KByte/s download on 250 Mbit/s connection.
For some reason still capable of watching 4K videos on Youtube.
There might be a problem on my side which prevents me from working with Dropbox on higher speed...
- Phill S.10 years agoNew member | Level 1
How do you UNSUBSCRIBE from getting this thread in your email ?
Dropbox never make it easy .. and it's STILL SLOW
- Bennett H.10 years agoNew member | Level 2
Phill (and anyone else who wants to know):
To unsubscribe for email notifications for this thread:
(1) If you are seeing this in email, click the link in the email to view the thread in your web browser.
(2) If the webpage says "sign in" in the upper-right corner, click that link and sign in with your Dropbox username and password. Once you are signed in, it will display your first name and last initial in the upper-right corner.
(3) Scroll to the top of the webpage to see the first message in the thread (in this case, the one from Douglas S) and click "+ Unfollow" underneath that message.
(You're right, Dropbox could make this a little easier to find.)
- Phill S.10 years agoNew member | Level 1
Thanks Bennet,
I looked at the post, It said +follow ... which I assume means press this damn button to follow ?
So I have now clicked it and it says -unfollow.
Kind of counter intuitive and in my opinion you should not even have to sign into dropbox to unsubscribe in the first place !
- Moshe F.10 years agoNew member | Level 1
Same issue... I have a 100mb speed Fios, and this goes 1mb!
- Paul H.11010 years agoNew member | Level 1
My complaint was with slow upload speeds from my Samsung S6. I opened the Dropbox app, went to settings and cleared the cache and search history. Problem solved.
- Riyadh A.10 years agoNew member | Level 1
Same thing here. I live in the UK and tested my connection with speediest which reported 90MB upload speed but my dropbox is extremely slow around 10kb.
- Christopher L.10 years agoNew member | Level 1
Slow speed is an important sign of being infected with viruses.
- Kendal - i10 years agoNew member | Level 1
It appears that Dropbox aren't addressing the issue of slow upload speed - why is that ?
upload speeds of 37kb's taking days to sync files and no its not the computer, viruses or any other pass the buck opt out. Other programs are uploading at full speed
You need to address this Dropbox
- Birgit L.310 years agoNew member | Level 1
After hard disk swap we tried to resync 104 GB to the new disk. The first 100 GB went within a couple of hours (the first 17000 of 18000 files) the next 3.9 GB took one more day, the last 100 files one more day and now we are watching the last 2 files going on for hours. Speed is around 50 kByte/sec.., looks like a dial up connection (no sounds through)
Anything you could do to prevent this effect?
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