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Forum Discussion
Viqhaas M.
11 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
114 Replies
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- akokkone9 years agoExplorer | Level 4
Thank you! I did find it. Deleting those files and restarting dropbox doesn't seem to have changed anything, though - still a horrible amount of files syncing.
- DOsinga9 years agoHelpful | Level 5
Well, what can I say. It worked for me. It did take a while though - it seems if you delete this file it does need to recheck all files and rebuild the database. But at least for me after that things became stable again. It'd be nice if somebody from dropbox would weigh in though.
- NKD9 years agoNew member | Level 2
This has just happened to me it says:
Indexing: 2617
Uploading: 11,028
- akokkone9 years agoExplorer | Level 4
Finally I was able to solve my problem by uninstalling, deleting everything and selectively syncing only the barest necessities, which was only about 10% my previous amount.
- Dragonkeeperx69 years agoNew member | Level 2
- Mattias9 years agoNew member | Level 2
I do face same issue, once or twice a week Dropbox business re-registrate more than 300 000 files.
My team mebers suffers as it takes half day to get latest version of the files resently updated.
How to avoid this? - Sanchez9 years ago
Dropbox Community Moderator
Hi Mattias. Welcome to our forum!I’m sorry to hear about this, and I would like to suggest that you write in to our support team here so that they can investigate further.Thank you! - nirwa9 years agoHelpful | Level 5
Interesting--did you ever get this solved? I have had the same issue on my home computer for over a year.
My only response from support was that redhat enterprise linux (OK Centos 7) is not supported--not very helpful, and much less than useful.
- Mattias9 years agoNew member | Level 2
Still not solved, re synking every 2:nd week on average
- nirwa9 years agoHelpful | Level 5
My issue is similar--frequency is variable, it works for a while, then fails again.As far as I can tell it looks like the reauthentication times out, dropbox pops up a web page and relinks the computer.
Good to know I am not the only one--shared pain, etc, etc.
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