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Forum Discussion
Shawn B.14
6 years agoHelpful | Level 6
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
Ronald H.
6 years agoHelpful | Level 6
Hi S34WOLF:
I am also a Boxifier user too because I wanted to sync files in their current folder locations and not move them to the designated Dropbox folder. These are usually in the "Boxifier" folder under the Dropbox folder, and these contain the links to to external folders outside the Dropbox folder structure.
Can you tell us all a little more what happened to the "Boxifer" folder after you uninstalled Boxifier, and what you will do now?
FYI, I contacted Boxifier support who told me (in part): "Dropbox has introduced a new sync engine ("Nucleus") that at the moment is not advertised and it is only available to some users. The team discovered an incompatibility between Boxifier and this new sync engine and is working to solve this problem. We have released a beta last week which includes support for the new sync engine of Dropbox. Could you please give it a try and let me know if it makes any difference for you?"
The Boxifier Beta did not make any difference, so I am wondering which side to try to tackle this problem: Dropbox or Boxifier.
Thank you!
Ronald
S34W0LF
6 years agoHelpful | Level 6
Hello Ronald H.
My use of Boxifier was circumstantial, I wanted the data of an application I was using to be saved in Dropbox - but I am not using it anymore, so I can quit using Boxifier, no need to replace it at the moment.
The Boxifier folder is still in Dropbox and all the files that had been synced by Boxifier are still there (there are no links, rather copies of the files that are outside Dropbox).
Did uninstalling Boxifier solve the Dropbox issues for you?
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