Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice.
Looking at my dropbox on-line and on the app on my phone I can see ...
Thanks for the info, Ria.
In your initial screenshots, I do see a discrepancy between the images, which is that two of the duplicates seem to have been "captured by AutoStamper", which is indeed a 3rd party app.
Can you check if this app edits your photos, perhaps in the background, without you doing it manually?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorIf you can't attach your screenshots from the camera icon, feel free to send us a shared link instead, Ria.
I hope this works, never done it before.
- Hannah
That's perfect, thanks, Ria!
I removed the link, to avoid traffic in your account, and added the photos to your reply.
Out of curiosity, do you have any 3rd party apps that you use to edit photos on your phone?
Thank you.
I only use the windows photo app or very seldom PhotoWorks.
The duplication, when downloading photos, started well after I started using PhotoWorks.
Thanks
Ria
These are photos I took and downloaded today.
As you can see only random pictures are duplicated.
- Hannah
Thanks for the info, Ria.
In your initial screenshots, I do see a discrepancy between the images, which is that two of the duplicates seem to have been "captured by AutoStamper", which is indeed a 3rd party app.
Can you check if this app edits your photos, perhaps in the background, without you doing it manually?
