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Fred O.'s avatar
Fred O.
New member | Level 2
2 years ago
Solved

Dropbox isn't syncing files between my old and new Windows computer.

Three days ago, I added Dropbox to a new ASUS Zenbook (Windows 11).  Since then, no files have been updated on the ASUS although I have changed files on an old (Windows 10) Dell XPS.   I tried unin...
desktop
sync
windows
  • Rich's avatar
    Rich
    2 years ago
    Fred O. wrote:

    Do I need to re-install the app on the Dell?

    Launch the Dropbox application and it should prompt you to link to an account. If it's already running, exit it and relaunch. Failing that, uninstall and reinstall.

Fred O.'s avatar
Fred O.
New member | Level 2
2 years ago

Thanks Rich and All,

I clicked on Dropbox in the links on my old Dell and that seems to have closed DB.  Then (if I remember right -- had to try many things), I opened the DB folder and that called us the webpage on Firefox.  However, I was still logged-in on Chrome.  So, I logged-out & tried again.  It took a long time and several attempts but eventually it seems to have worked.

As a test, I changed a file on the Dell and see the change in the DB folder on my new ASUS.

Thanks again to all of you.

--- Fred

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