Forum Discussion

THX1965's avatar
THX1965
Helpful | Level 6
3 years ago
Solved

Dropbox Mac Beta: Green Circles are gone - everything has the cloud symbol

I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn...
desktop
GUI
Mac
sync
  • Megan's avatar
    Megan
    3 years ago

    Hi THX1965, can you also try out these steps? 

     

    If you edit a file, does the small circular syncing icon like that on the article appear, even if momentarily? If you right/control click a file and choose either "make available offline" or "make online-only", do you see any change?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi THX1965, can you also try out these steps? 

 

If you edit a file, does the small circular syncing icon like that on the article appear, even if momentarily? If you right/control click a file and choose either "make available offline" or "make online-only", do you see any change?

Jeff6's avatar
Jeff6
Explorer | Level 4
3 years ago

Easy way to solve it as customer support offered. 

Just select all the folders from your root path of dropbox and right click to click "make available offline". Then the green circle check marks are back,

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