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Dropbox no longer syncs automatically on my Windows 7 computers
Sorry if I'm posting this in the wrong board.
This problem just started today. I have had a free dropbox account for a number of years. I'm very happy with dropbox. However, starting yesterday ...
Problem resolved? Let me restate the problem:
After replying to Hannah's question about the information shown when hovering over the dropbox icon, I brought up a file from my local dropbox files, stored locally on my Windows 7 computer. I made an edit on that local file, then hit the Save button, and exited the file. Then I logged into my dropbox account online, went to the file which I had edited locally, and saw that the file had been appropriately updated.
So, it looks like dropbox has been actually syncing Ok.
Apparently, for some (Windows) reason, the icon in the taskbar was not bringing up the list of my local dropbox files. I then created a new desktop icon for dropbox, and that worked fine. I then deleted the non-working taskbar icon.
So I think now all is good (fingers crossed). Many thanks to Hannah and to all the Dropbox community for pitching in and helping me with my perceived (non)problem. I see now I was just misunderstanding the problem, which was actually a Windows problem
Best wishes to all!!
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, stephenroberts999!
If you simply hover over the Dropbox icon in your system tray, what's the sync status and version of the app there?
Do you see any error messages?
Hi Hannah!
Thanks for responding. In answer to your question, when I hover over the DB icon in the taskbar I just get the little indicator saying [Dropbox]. Nothing else. Nothing regarding sync status or app version.
And, speaking of app version, I started with DB back in ~2014. I don't recall ever actively updating the app, unless DB auto-updates as a background process. Do you think the behavior I'm seeing could be related to using an old un-updated version? Should I update or reinstall the app? If so, what is the best way to correctly do that in my situation?
I just think it's odd that both instances of Dropbox on my two computers (PC, Windows 7) Dropbox have stopped running/syncing/connecting in the same way at the same time, despite the computers being in different locations (home, work) and on different connectivity (different networks, different ISPs, etc ). My DB files are no longer getting updated when I go to look at them online on the DB website. It's as though syncing/communicating has gotten turned off on my Dropbox account.
Thanks again for your response. I would greatly appreciate any comments/suggestions you may have.
Best,
-Steve
- Nancy
Hi again, Steve! Can you send me a screenshot of what you see, when hovering over the Dropbox icon in your taskbar, just so that we can have a visual?
Regarding what you mention next, the Dropbox app generally gets automatically updated to the latest version, so you shouldnât need to manually update it each time.
Hello everyone!
I'm still stuck with my dropbox not syncing or connecting when clicking on my dropbox icon. What happens if I re-install my dropbox? Do you think that would help?
Suggestions anyone?
Many thanks!
- Nancy
That may help. Please try it, and let us know how it goes.
