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Dropbox no longer syncs automatically on my Windows 7 computers
Sorry if I'm posting this in the wrong board.
This problem just started today. I have had a free dropbox account for a number of years. I'm very happy with dropbox. However, starting yesterday ...
Problem resolved? Let me restate the problem:
After replying to Hannah's question about the information shown when hovering over the dropbox icon, I brought up a file from my local dropbox files, stored locally on my Windows 7 computer. I made an edit on that local file, then hit the Save button, and exited the file. Then I logged into my dropbox account online, went to the file which I had edited locally, and saw that the file had been appropriately updated.
So, it looks like dropbox has been actually syncing Ok.
Apparently, for some (Windows) reason, the icon in the taskbar was not bringing up the list of my local dropbox files. I then created a new desktop icon for dropbox, and that worked fine. I then deleted the non-working taskbar icon.
So I think now all is good (fingers crossed). Many thanks to Hannah and to all the Dropbox community for pitching in and helping me with my perceived (non)problem. I see now I was just misunderstanding the problem, which was actually a Windows problem
Best wishes to all!!
Also, in answer to your question, my Dropbox in the taskbar stays steady on, does not randomly disappear.
Before I charge off and do a delete/reinstall on dropbox, I'd like to air my basic concern (again). The error I am experiencing happened at the same time on two separate Windows 7 computers. One computer is located at my home, the other is located at work. They are on two totally separate networks, separate connectivity, etc. Each computer has the same installation of Dropbox.
Since the same error occurred at the same time on both computers, it makes me think something (the same thing) happened to the Dropbox on both computers basically at the same time. What could account for this? I'm thinking maybe something happened to my Dropbox account at Dropbox which affected both instances of Dropbox on both my computers. Like maybe a disable switch got set on my account at Dropbox. I don't mean this is literally what happened, but I'm thinking what could account for the behavior I'm seeing simultaneously on two separate computers ???
For what it's worth, on both computers the Dropbox folders and files all show the green circle with white checkmarks. No error indicators. It simply seems like my Dropbox access is shut off.
All comments much appreciated!! Thanks!
- Jay
Dropbox Community Moderator
Hi stephenroberts999, could you clarify what is the exact version of Windows 7 you're running on both devices?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Hi Jay, thanks for jumping in on this. Version is Windows 7 Ultimate, service pack 1.
I have no proxy, VPN, or firewall. Security software is Windows Defender, and no ISP or router settings that I made or am aware of that might get in the way of syncing with Dropbox.
Whatever the source of the problem is, it's affecting both computers simultaneously, even though each of my two computers are running on different networks, different ISPs, and are located physically distant (1 at home and 1 at work).
Any ideas you may have would be most appreciated. Thanks!
