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lexysmom's avatar
lexysmom
Explorer | Level 4
3 years ago

Dropbox on my Mac does not sync with my account in Dropbox.com

I use Dropbox for web storage. [I do not have and DO NOT WANT the Dropbox desktop app; it pretty much destroyed my computer by hiding all my files in the Library, and I'm still trying to recover from...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there lexysmom, thanks for posting on our Community and happy Monday!

 

I'm afraid that without the desktop app running and syncing on your computer, those files you mentioned won't be synced to the web version and vice versa. You'd need to manually upload and/or download them from the website whenever needed. 

 

When you use the desktop app though, your files in Dropbox will be synced to your computer's Dropbox folder and any changes you make on them will be reflected on the website. 

 

I hope this helps clear things up and please let me know if you have any other questions. 

  • lexysmom's avatar
    lexysmom
    Explorer | Level 4
    3 years ago

    When I installed the Dropbox desktop app, Dropbox took ALL of my files and put them in a "secure location" in the System's Library, where they were very difficult to access. They were no longer available in Apple's Finder AT ALL. I spent several weeks chatting with Dropbox support about the problem, but they were unable to fix it and make my files available again. I ended up completely erasing the entire computer and re-downloading my files from Apple's iCloud in order to get back to having a usable computer, at the expense of many days' worth of my time, and Apple's support time. I don't ever ever ever want to even consider installing Dropbox desktop again, and am actively seeking another solution for accessible external file storage. -- Meanwhile, BEFORE this debacle, the files that appeared in my computer's Dropbox folder WERE synched with the files that showed up in my account in Dropbox.com. I would like them to continue to be so, and Dropbox should be able to make this happen, without again destroying weeks of my life, and my computer!!

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