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gaurav_b's avatar
gaurav_b
Explorer | Level 3
2 months ago

Dropbox Re-reading Issues on Macos

Dropbox on macOS is killing my workflow, and has been for quite some time. Bug: Every time I open a local (fully downloaded) file, Dropbox re-scans the entire thing to check for changes. Fine for tin...
desktop
Mac
sync
gaurav_b's avatar
gaurav_b
Explorer | Level 3
2 months ago

Hi! It says uploading when this happens, but it's just reading the file when we check using the activity monitor. This happens every time I open any video file even though it's offline. Currently the macos version is 13.4, but I have noticed the same thing on another mac which was on the latest version. The dropbox version is 233.4.4938

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the update, gaurav_b!

Hmm, that's pretty strange indeed; so if you were to simply hover over your Dropbox icon, without opening a file this time, will the sync status show as "up to date"? Or will it still show "uploading"?

If you could actually send us a screenshot of that, it would be really helpful!

  • gaurav_b's avatar
    gaurav_b
    Explorer | Level 3
    2 months ago

    Exactly. If I just hover over it without opening a file, it says up to date. I'm attaching a screenshot of that.

    Please note that it's like this for over a year, and my guess is people haven't noticed this because most of them aren't working with large files, which takes time to read. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hi gaurav_b, could you take a screen recording showing this behavior you're experiencing on your device? If this isn't possible a couple of screenshots showing the sync status change would help.

      Could you try quitting the Dropbox desktop application entirely and then try opening the file to see if you experience any delay?

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