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Forum Discussion
Dropbox Re-reading Issues on Macos
Dropbox on macOS is killing my workflow, and has been for quite some time. Bug: Every time I open a local (fully downloaded) file, Dropbox re-scans the entire thing to check for changes. Fine for tin...
Sure, I’ve recorded this behavior and attached [removed per the Community's Guidelines] You can see that the file is already offline, and simply opening it triggers syncing on Dropbox. You’ll notice the “uploading” icon on Dropbox, but it’s just reading the file, which you can see in the activity monitor.
Regarding your suggestion to quit the Dropbox app, I’ve tried that, as well as different macOS versions, different MacBooks, and different Dropbox accounts. I’ve enabled and disabled File Provider, but the behavior remains the same. The issue seems to be with the macOS version of the Dropbox app, and it’s been like this for over a year, but no one has taken any action to address it.
- Walter
Dropbox Community Moderator
Thanks for the additional information and providing a screen-recording as well gaurav_b
If you find that the issue persists with the latest stable version of the Dropbox desktop app from this page, you can try performing a clean, advanced reinstall.
In case you get the same results afterwards, you can contact our support team to troubleshoot further with account and device specific information.
Let us know of any updates anyhow.
- Walter
I see, thanks for the clarification gaurav_b - I can see that you've already contacted our support team about this, so I passed your comments on to the agent who's looking into this for you.
They'll be getting back to you soon with next steps, but please let me know if you have anything else to add.
