We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Sandman77's avatar
Sandman77
Explorer | Level 4
2 years ago

Dropbox shared folders and their display in the interface

There is a folder structure in Dropbox. All folders have shared access to invited users by email addresses. On some of the folders, there are icons in the form of two people. How to remove this or why are these icons not on all folders to which access has been granted?

4 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Sandman77, thanks for reaching out to us.

     

    Any folder that's been shared with another Dropbox user via email invitation should have the "two people" icon on it.

     

    If you don't see this icon on a folder that's shared, please make sure that the folder you're looking at is the one that's actually shared.

     

    Meaning, it could be a subfolder or the parent folder of this folder that's actually shared. Is that the case here?

     

    Let me know!

  • Sandman77's avatar
    Sandman77
    Explorer | Level 4
    2 years ago

     

    like this

    Root folder has shared access, nested folders inherit it. But there are a few with the same icon as in the screenshot.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Sandman77, thanks for the screenshot!

     

    Is it possible that the particular subfolder is shared with different people than the parent?

  • Sandman77's avatar
    Sandman77
    Explorer | Level 4
    2 years ago
    Perhaps, but in the access lists of this folder the same accounts as in the root. Links for access are also not created in this folder. Email invitations only.
    But I check ones agane.
    Thank you for your attention.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!