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Chris404's avatar
Chris404
New member | Level 2
2 years ago

Dropbox stopped syncing 2 weeks ago. Where are the files?

About 2 weeks ago my Dropbox files stopped syncing from my PC to the cloud. I noticed it today when I tried to use the right-click menu in my Dropbox PC folder to share a link. It was not working. I ...
desktop
dropbox business
sync
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Chris404, thanks for reaching out to our Community.

 

Unfortunately, if the files never made it to our servers, I'm not sure if there's a way to recover them.

 

You can find the cache folder by following the steps here, to see if you can locate them.

 

I hope this helps.

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