Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

samurai023's avatar
samurai023
Helpful | Level 5
8 years ago
Solved

Dropbox stuck at "Starting"

Date: 6/24/2018 OS: macOS Sierra Version 10.12.6 (updated last week and then didn't use my laptop until yesterday) Dropbox version: v52.4.58 Dropbox account: Personal, 71% of 15.4GB used   ...
desktop
sync
  • cccome's avatar
    cccome
    8 years ago

    Update: a complete uninstall, and reinstall using the latest offline installer (version 52.4.60) seemed to fix the problem.

cccome's avatar
cccome
Helpful | Level 5
8 years ago

I haven't updated my system for a while. I'm still on Sierra version 10.12.5.

samurai023's avatar
samurai023
Helpful | Level 5
8 years ago
I see. Then probably this problem is not due to new macOS. Hope we can find a solution soon.
  • romarmcintyre's avatar
    romarmcintyre
    New member | Level 2
    8 years ago

    I am stuck in this problem now. I am not using Mac OS. I use Windows 10 and it's the first time I have been experiencing this problem in my 3 machines this year since I used Dropbox from 2009. I think there's something wrong with Dropbox.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!