Dropbox stuck at "Starting"

MaryGrummer  - I have the same issue.  Have you found any relief?

thx

Bob

My problems with lengthy, almost-never-ending, syncing appear to have been overcome after I have radically selected what to sync to my computers and what not. 

I downgraded back to Pro (from Professional) and turned off the Smart Sync.  No more issues.

I have the same issue after upgrading to Mojave 10.14.4 / Dropbox 69.4.102.

Endless "starting" state.

No firewall.

Neither by Business nor my Personal account is syncing. 

p.s. My Dropbox log is complaining about a caches:

[0318/115651.043593:WARNING:dns_config_service_posix.cc(154)] dns_config has unhandled options!
[0318/134447.858161:WARNING:dns_config_service_posix.cc(154)] dns_config has unhandled options!
[0319/170242.641449:WARNING:dns_config_service_posix.cc(154)] dns_config has unhandled options!
[0319/174251.291730:WARNING:dns_config_service_posix.cc(154)] dns_config has unhandled options!
[0319/183029.766904:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0319/183034.116619:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0319/183034.116711:ERROR:disk_cache.cc(169)] Unable to create cache
[0319/183034.116774:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0320/083650.941137:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0320/083704.823474:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0320/083706.021465:ERROR:disk_cache.cc(169)] Unable to create cache
[0320/083706.021621:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0320/150726.718039:WARNING:dns_config_service_posix.cc(351)] Failed to read DnsConfig.
[0320/150739.016801:WARNING:dns_config_service_posix.cc(351)] Failed to read DnsConfig.
[0320/150741.105279:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0320/150745.872825:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0320/150748.580332:ERROR:disk_cache.cc(169)] Unable to create cache
[0320/150748.580562:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0320/161953.350471:WARNING:dns_config_service_posix.cc(351)] Failed to read DnsConfig.
[0320/162037.609980:WARNING:dns_config_service_posix.cc(351)] Failed to read DnsConfig.
[0320/162037.661896:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0320/162123.128419:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0320/170329.061667:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0326/093121.835006:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0326/093202.155877:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0326/093202.615137:ERROR:disk_cache.cc(169)] Unable to create cache
[0326/093202.615310:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/084205.668478:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/084253.196979:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/084254.303496:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/084254.971789:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/140000.067681:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/140030.456424:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/140030.456520:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/140030.456581:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/143702.157926:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/143734.063118:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/143735.212992:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/143735.343128:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/150323.360530:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/150326.333855:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/150326.333926:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/150326.333964:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/151746.733723:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/151752.603684:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/151752.603767:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/151752.603850:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/160414.705680:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/160439.208413:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/160441.154703:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/160441.155989:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2
[0327/164528.481359:WARNING:dns_config_service_posix.cc(174)] dns_config has unhandled options!
[0327/164531.522171:ERROR:cache_util.cc(134)] Unable to move cache folder GPUCache to old_GPUCache_000
[0327/164531.522245:ERROR:disk_cache.cc(169)] Unable to create cache
[0327/164531.522282:ERROR:shader_disk_cache.cc(600)] Shader Cache Creation failed: -2

Did you check the other factors as well tinybop? 

I have the same problem. Dropbox keeps starting forever.

My sync folder is on E/Dropbox and program is stuck in "starting" for about 4 days.

Windows 10/64bit

Sorry to hear about this Vladan76.

If you've made sure that there's no antivirus, firewall or VPN/proxy setting that could be causing this, I'd suggest logging a ticket with our team so we can help further with all of our tools available. You can do so from the following page: 

https://www.dropbox.com/support

Make sure to provide the specifics surrounding your case so we can assist in the most timely manner possible. 

Let me know how it goes!

Hi, I did the following things and finally solved the problem:

1) Zipped one big folder with about 270.000 files that I don't need often and I deleted it (original folder) and uploaded the .zip file in Dropbox cloud / still left about 700.000 files in 190GB that I need often.

2) Uninstalled Dropbox with Revo uninstaller and removed all leftovers.

3) Renamed Dropbox folder to Dropbox-OLD, just to have a data backup.

4) I downloaded the offline installer of the latest stable version (72.4.136) and linked to partition for Dropbox (in my case E/Dropbox).

After several hours of syncing, I finally see "up to date" notification. Regards, Vladan.

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