Forum Discussion

RouseA's avatar
RouseA
Helpful | Level 6
2 years ago

Dropbox stuck uploading and downloading on Windows

Dropbox has been happily working in the background for several years, keeping a useful backup of my important data, which I store in a folder named "Dropbox".  However, without me noticing it stopped...
desktop
sync
windows
RouseA's avatar
RouseA
Helpful | Level 6
2 years ago

PS I run Dropbox on three different laptops so I keep my data synchonised between them.  All of them exhibit the same issue.  This suggests that the problem is either internal to the Dropbox app or there is something in my data that Dropbox doesn't like.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi RouseA, thanks for bringing this to our attention.

     

    Could you confirm the current version of the Dropbox desktop application and your Windows version?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!