Forum Discussion

RouseA's avatar
RouseA
Helpful | Level 6
2 years ago

Dropbox stuck uploading and downloading on Windows

Dropbox has been happily working in the background for several years, keeping a useful backup of my important data, which I store in a folder named "Dropbox".  However, without me noticing it stopped...
desktop
sync
windows
Fundación D.'s avatar
Fundación D.
New member | Level 2
12 months ago

Hi, I'm having a similar issue. Could you fix it?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Fundación D.! Can you provide me with a few more details on your Dropbox app setup, so that I can further help? For example, what’s the current syncing status and app version of the desktop app? 

Can you also clarify the OS version of your computer? Are you having an issue with a single device or multiple ones?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!